Processing time for shipments
All orders are processed the same business day if received before 1pm. Orders are not shipped or delivered on weekends or public / bank holidays. If we have a high volume of orders, shipments may be delayed by a few days. All orders are dispatched the same day if received by 1pm.
Please allow additional transit days for delivery. If there is a significant delay in the dispatch of your order, we will contact you by email or telephone.
Courier delivery – If the order is received before 1pm, you can expect to receive your package within 1-2 working days. A tracking number will be sent to your email address at your request. Confirmation of shipment will be sent automatically.
Free Delivery – This is offered for sales over €75 and is also sent by courier. If your order is received before 1pm, you can expect to receive your package within 1-2 working days.
European shipping methods
All European deliveries are sent by the GLS or DPD tracked delivery service.
Returns Address: please ask Customer Service.
If you have any questions about shipping arrangements before ordering, please contact the team and we will clarify any shipping issues you may have.